Terms of use
These terms govern the use of Natermin by businesses that take online bookings through it.
Provider
Natermin is provided by Revelbit programiranje d.o.o. (the provider).
The service
The provider gives a business a booking website, a dashboard for its team and notifications to its clients.
The business sets its services, prices, opening hours, booking policies and the texts on its site, and is responsible for them.
Subscription
The service is charged as a flat monthly subscription for the whole business, with no commission and no fee per booking. The amount, with and without VAT, is published on the pricing page.
The first 30 days are a free trial period; no payment card is needed for it. After the trial the subscription is paid monthly by invoice.
The business may cancel the subscription at any time, with no notice period, by writing to [email protected]. It keeps access to the service until the end of the period it has paid for.
Accounts and access
The owner of a business keeps their account and the accounts of the team they invite secure, and tells the provider at once if they suspect misuse.
Clients’ personal data
The business is the controller of its clients’ data; the provider processes it as a processor on the business’s instructions. A data processing agreement sets out the details.
Availability
The provider aims to keep the service running without interruption but cannot guarantee it. Planned maintenance is announced in advance.
Changes
The provider announces changes to these terms in advance by e-mail and in the dashboard.